A couple of weeks ago, we announced the good news that Verizon improved their policies to assists victims of domestic violence, such as a new protocol for cancelling contracts with abusers.  Now, Verizon is taking their campaign on the road in honor of Domestic Violence Awareness Month, spreading awareness in local communities via their “Journey of Hope” bus that will have stopped in six cities in America by the end ... Read More

Not too long ago, the BUST Blog covered a New York woman’s efforts to re-vamp Verizon’s cancellation policies for domestic violence survivors. Almost 200,000 signatures later, her petition was successful! Today, as part of its annual Domestic Violence Awareness Month, Verizon is implementing some brand-new policy changes to better assist victims of partner violence. Customer service reps now have specific protocol for assisting ... Read More

It seems like Verizon can charge you for anything these days. Though skyrocketing fees are a mere annoyance for some, they also can mean the difference between life and death for victims of domestic violence. Cynthia Butterworth, a resident of Rochester, NY, was shocked when her sister was brutally beaten by her boyfriend—and even more shocked when she learned that Verizon Wireless was planning to charge her $500 to end the cell phone ... Read More